FAQ
General Questions
Where is Cat Factory AU located?
Cat Factory AU is proudly Australian owned and operated, with our headquarters based in Brisbane.
What Types of Payment Methods Do You Accept?
We accept a variety of payment options, including major credit cards, PayPal, Shop and more.
Why Choose Cat Factory Products?
Our products provide exceptional value and benefits.
Our tofu-based cat litter is designed for easy maintenance, odour control, and a gentle experience for your feline friend.
Our cat trees & accessories offer a perfect blend of style and functionality, providing endless entertainment and comfort for your cat.
Shipping
We use Direct Freight & Australia Post. You’ll be asked to select a delivery method during checkout.
Is Shipping Free?
We offer Free Delivery via Courier in NSW, VIC, ACT, QLD & SA Metro Areas in AUSTRALIA with $69 minimum order value.
Other Area (Major & Rural) will be calculated on the payment page.
We now offer shipping to PO Boxes & Parcel Lockers with Australia Post for an additional fee - this is calculated by Australia Post.
Where Do You Ship From?
In Australia, we have warehouses strategically located across the country, primarily in Sydney, Melbourne, and Brisbane.
Your shipping destination will depend on your order and stock availability.
We appreciate your understanding as we strive to fulfil your order in the most efficient manner possible.
Besides Australia, please note that depending on your ordering country and the availability of stock, your order may be shipped from our warehouse in USA or Asia, from one of our overseas warehouses.
We appreciate your patience and understanding as we work to fulfil your order in the most efficient way possible.
About Cat Factory AU Six Factor Tofu Litter
What Is Your Tofu Litter Made Out Of?
Our Tofu Litter Composition is:
- Tofu Litter: 67%Â (Biodegradable & Flushable)Â
- Bentonite: 27%Â (Clump Control)
- Natural Flavour: 2% (Chemical-Free & Smell Good)
- Active Carbon: 2%Â (Odour Control & Chemical Filtration)Â
- Deodorising factor: 1%Â (Odour Control & Elimination of Lingering Smells)Â
- Litter Mate: 1%Â (Odour Control & Antibacterial)Â
Net Weight: 1 Bag is 6L (2.4kg)
Ingredients: Soybean flour, Corn Starch, Guar gum, Sodium Benzoate
Cat Factory Litter - Wholesale Enquiry
Information for B2B & Pet Retailers
Is Wholesale Supply Available From Us?
Yes, we do. For our valued B2B partners, if you require wholesale quantities of our premium products, please feel free to reach out to us via email at info@catfactory.com.au.
We are dedicated to catering to your business needs and ensuring a seamless partnership experience.
Whether you need large quantities for retail distribution or for other business purposes, our team is here to assist you every step of the way.
Contact us today, and let's explore how we can collaborate to bring our exceptional products to your customers.